Support

Design Impulse provides design leaders with different forms of support in turning design into a consistent driver of value. Our approach has proven fruitful across industries. Learn more about our services.

Support
Support

Support services

Do-it-yourself

Free of charge.

Instruction

We instruct you in developing consistent capabilities with your design organization according to our IAC method (see our handbook).

Guided

Fixed Price or Time & Material.

Assistance

We assist you in developing consistent capabilities with your design organization according to our IAC method.

  • Defining questions to be answered
  • Collecting data from data sources
  • Cleaning data
  • Analyzing data to produce findings
  • Presenting findings
  • Drawing conclusions
    • Answering questions
    • Discussing results
    • Giving recommendations

Facilitation

We guide you in developing consistent capabilities with your design organization according to our IAC method.

  • IAC workflow
  • Data type templates
    • Business model
    • Value proposition
    • Standard operating procedure
    • Measurement record
    • Observation record
    • Standard survey
    • Standard questionnaire
    • Interview agenda
    • Focus group session agenda
    • Capability description

Coaching

We coach you in developing consistent capabilities with your design organization according to our IAC method.

  • Go through the next step with you
  • Motivate you to complete the current step
  • Reflect with you on the last step

Consultative

Fixed Price.

Assessment

We create a vision of strong, reliable, and scalable capabilities within your design organization and analyze the gap with the current situation according to our IAC method.

Advisory

We make a plan to construct consistent capabilities with your design organization according to our IAC method.

  • Acquire
  • Refine
  • Anchor

Second opinion

We give a second opinion on developing consistent capabilities with your design organization (according to our IAC method).

  • Assessment
  • Advice
  • Feedback

Cases