Sector: Private
Industry: Services
Domain: Chemical plants
Preparation
Organization. Plant redesign comprises three stages. First, one of the designers is tasked with producing a conceptual design. Then, a small team prepares a basic design. Subsequently, a larger team produces a detailed design.
Environmental factors. Competition with other companies.
Issues. At present, the principal designer is the only one who masters the conceptual design stage. Training designers in this stage is going slowly. Since the expertise required is largely unique, hiring is not an option.
Goal. Increase performance.
Objective. Reduce the dependency on the principal designer in the stage of conceptual design.
Benefits. Mitigated risk.
Assessment of plant redesign
Critical capabilities to reduce the key-man risk in the stage of conceptual design:
- (Coordinate designing)
- Estimate the required effort [implicit].
- Determine the process flow [implicit].
- (Specify design requirements)
- Appraise customer traits [explicit].
- (Fulfil design requirements)
- Analyse the impact of a concept [explicit].
- Display commercial acumen [tacit and innate].
Expected contributions of critical capabilities:
- Reputation:
- Estimate the required effort.
- Determine the process flow.
- Stakeholder needs:
- Appraise customer traits.
- Analyse the impact of a concept.
- Display commercial acumen.
Presence of critical capabilities in the design team:
- Individual presence:
- Estimate the required effort.
- Determine the process flow.
- Appraise customer traits.
- Analyse the impact of a concept.
- Display commercial acumen.
Advice for plant redesign
Critical capabilities: no intervention needed.
Refined capabilities: no intervention needed.
Unique capabilities:
- System. Include as instructions in the standard operating procedure:
- (Deliver a design service)
- Appraise customer traits.
- Analyse the impact of a concept.
- (Deliver a design service)
- System. Elicit and include as instructions in the standard operating procedure:
- (Deliver a design service)
- Estimate the required effort.
- Determine the process flow.
- (Deliver a design service)
- System. Circumscribe and/or illustrate and include as preconditions in the standard operating procedure:
- (Deliver a design service)
- Display commercial acumen.
- (Deliver a design service)
- Skills. Train the responsible manager in assessing designers on having the capabilities mentioned in the preconditions of the standard operating procedure.
- Skills. Train the designers who meet all preconditions in executing the standard operating procedure.